Corporate Massage at Work: Top 10 Questions Answered - a woman sitting in massage chair getting her neck worked on

Corporate Massage at Work: Top 10 Questions Answered

Amelia Wilcox
March 25, 2016
October 9, 2022

Have questions about office massage? You're not alone. More companies than ever are recognizing the benefits of massage for employees and employers alike. And with that comes a lot of questions.

In this article, we'll cover the top 10 questions about office massage that we hear every day.  

massage at work

Top 10 Questions About Massage at Work

We are passionate about answering all your questions, so we put together a list of the top ten questions on corporate massage to help you get started.

Still have questions? Contact us today to get personalized answers and support.

1. How much does it cost to provide massage at work?

Typically chair massage rates are determined using 3 methods that revolve around the number of people getting massage, the length of each chair massage you want to provide, and/or your budget.

Ultimately, pricing for chair massage varies according to these key elements:

  • Location (LA and NYC will cost more than, say, Kansas City)
  • Massage provider
  • Total number of hours booked

In general, the rates for chair massage will range between $60—$100 per hour per therapist.

2. When will I be charged for the chair massages?

When you book massages at work, most massage companies will take your credit card to secure the reservation at the time of booking. But you typically won't be charged until the date of service.

Some massage companies also offer a discount for paying in advance, so it's always a good idea to ask and see what your options are.  

3. Do I have to sign a contract?

It depends. If you are hiring a corporate massage company just once to do a fun employee morale-boosting event, you generally won't have to sign a contract of any kind. The company will just take your credit card info and that is enough. Just make sure you double check the cancellation policy, so you know what to expect if you decide to cancel your massages.

Related: Employee Appreciation Day: How to Set Up a Chair Massage Event

If you are looking to start a recurring massage program where a massage therapist is coming in every Wednesday, for instance, some chair massage companies will require a service agreement, a month-to-month contract, or give a discounted rate for a 12-month contract. At Nivati, we have a few different options for recurring massage programs to choose from.  

4. How much lead time do you need to schedule massage at work?

Depending on the size of the massage company you hire and the size of your event, the lead time needed to schedule chair massage may vary.

A large corporate massage company can typically do anything with a week's lead time and can usually cater to most requests with 24 hours' notice.

A large event with 10 or more therapists might require 7-10 days lead time for the massage company to get it organized and properly staffed.  

5. How much space do you need to set up for the massages?

Each massage therapist really only needs about a 5x5 space to work in for chair massage. If you want table massages, you'll need about 5x10 space. And, of course, if you want a whole slew of massage therapists at your workplace, you will need a much bigger space to fit them all into, but this is a good rule of thumb.

Related: How Much Space is Needed for Chair Massage?

Most companies will provide the massages at work in a conference room or small office. For larger massage events with multiple therapists, a large conference room with furniture moved out of the way, or a gymnasium are great spots for massage at work.  

6. How long should a massage at work last?

This is an excellent question. And the answers can really be anything you want. We work with clients who provide anywhere from 5-minute chair massage sessions, to 60-minute full body table massages.

There are pros and cons to all the different massage options, and you can read more about those here: How Long Should a Chair Massage Last?

mobile massage at work

7. Do we need to tip?

For massages at work, tipping is much less common than at a spa, for instance. It really depends on the corporate massage company you are working with, but it's not typical and definitely not expected.

Here is a breakdown of the different kinds of chair massage and common tipping practices: To Tip or Not to Tip?

8. Are lotions used?

Since chair massage is fully clothed, most massage therapists don't utilize oils in the massage. Some therapists do offer the client the use of lotion or oil on the neck and hands, but they will ask you first if you want it.

If you're doing full body massages at work, then yes, oils or lotions would be used. Some massage therapists use techniques that minimize the use of oils and lotions in full body massage, but how much they use will depend on the therapist.  

9. How does scheduling work?

The scheduling process will vary depending on your needs -- whether it's an ongoing regular program or a one-time event, but your massage company will walk you through this. For more in-depth info on scheduling, check out this article: Scheduling Your Chair Massage Event.

Corporate massage companies should have a few different programs to choose from, according to your scheduling needs.

10. What kind of licensing and insurance do the massage therapists have?

Massage therapy is not a nationally licensed field -- so each state has their own requirements for licensure. In Utah, for example, to legally practice massage therapy, therapists must obtain a massage therapy license from the Department of Public Licensing, which requires a massage school completion certification as well as proof of passing the licensing test; they also need a business license, and a health department permit.

Using a massage company makes this part easy -- the company will stay on top of therapists' licensing and business practice requirements, so you don't have to.

Editor's Note: This blog post was originally published July 2015 and has been completely revised and updated for accuracy and comprehensiveness.

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Amelia Wilcox
Amelia Wilcox
Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement. Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.