Person sitting down with a therapist/provider to discuss their wellbeing.

How to Choose Your Provider: Finding the Right Support for Your Mental Health Journey

Amelia Wilcox
October 30, 2023
October 30, 2023

For your mental health and wellbeing journey, choosing the right provider is a crucial step. Whether you're seeking therapy, counseling, or any other form of support, selecting a provider who aligns with your unique needs and preferences can greatly influence your progress!

Through this guide, we will explore essential factors to consider when selecting the right provider for your journey to wellness.

Know Your Needs and Goals

This is the first step. Take a moment to reflect on why you are seeking help, the specific challenges you wish to address, and the outcomes you aim to achieve. Defining your objectives will guide you in choosing a provider whose expertise matches your unique requirements.

Determine the Provider Type

Nivati offers a diverse range of mental health providers, each with their own specialties and approaches. Understanding the different provider types will help you make an informed choice.

Here are some common provider types to consider:

- Counselors: Trained to offer counseling and talk therapy.

- Licensed Psychologists: Experienced in psychological assessment and therapy.

- Social Workers: Provide a wide range of therapy and support services.

- Life Coaches: Specialize in personal development and goal achievement.

Review Credentials and Experience

Before making a decision, it's a great idea to review the credentials and experience of potential providers. In your Nivati account, you can find information about their education, training, and any additional certifications related to their practice on their profiles.

Nivati platform view of a providers bio, credentials, specialties, and availability.

Compatibility and Approach

It is very important to find yourself ‘connecting’ with your provider.  Explore the provider's approach and determine if it aligns with your values and comfort level. You can review their therapy techniques and take some time in your first session to determine if the provider will be a good fit for you.

Here are some questions you can ask your provider before you select one for yourself:

  • Can you describe your therapy approach and style?
  • What types of therapy techniques do you use?
  • How do you tailor your approach to individual clients?
  • What is your experience in treating [specific issue or concern]?
  • Do you have any specialties or areas of expertise?
  • What is your philosophy on treatment and healing?
  • What can I expect during an average session with you?
  • How do you handle client feedback or concerns during the therapeutic process?

Availability and Accessibility

Practical considerations also matter. Check whether the provider offers services during hours that suit your schedule. Nivati provides flexibility by offering online sessions, ensuring access that suits your convenience.

Cost and Payment Options

Every provider sets their own fees and may offer various payment options. Some providers accept insurance, while others operate on a self-pay basis. It can be helpful to clarify the financial aspects of your chosen provider's services and check the extent of your insurance coverage.

With Nivati, depending on your employer’s plan, you may have unlimited access to book sessions with providers, or you may have a fixed set of credits that you can use for your sessions. Reaching out to your HR team or with questions about this will be helpful!

Reviews and Recommendations

Going over reviews and recommendations, and reading about the experiences of others can offer valuable insights into a provider's effectiveness. Google Reviews are a great place to start for individual provider reviews and for online platforms like Nivati, you may check out websites like G2 and Capterra. However, remember that individual experiences may vary, so it's wise to consider multiple sources of information when assessing a provider.

Trust Your Instincts

Ultimately, trust your instincts. If you don't feel a connection with the provider or believe they don't fully understand your needs, feel free to explore other options on the platform. Your wellbeing is paramount, and finding a provider who genuinely supports your journey can make a significant difference.

Choosing a provider is a personal process, and there is no one-size-fits-all solution. Finding the right fit may take some time, but investing in your mental health and wellbeing is a worthy pursuit. The right provider can be your compassionate guide on your path to wellness, helping you achieve your goals and find the support you need to thrive. 

Amelia Wilcox
Amelia Wilcox
Amelia Wilcox is the Founder and CEO of Nivati, a leader in corporate massage and employee mental health support since 2010. Her high-growth B2B company provides employee stress management tools that arm businesses with actionable data and positive employee experiences to improve wellbeing, boost morale, and increase engagement. Amelia has exponentially grown her company from a solo living-room service business to an international technology brand.